Can you fit a new kitchen or bathroom suite?
Yes — we handle the plumbing side: sinks, basins, taps, showers, toilets, waste pipes and connections. We work alongside your fitter or tiler, or on our own if the rest is already done.
Are your engineers Gas Safe registered?
Yes — every gas and boiler job we carry out in Stepps & Robroyston is done by a Gas Safe registered engineer under registration 930395. You're welcome to check the register yourself, and our engineer will show ID when they arrive.
My tap drips constantly — is that worth fixing?
Yes. A dripping tap wastes a surprising amount of water over a year and the constant flow gradually damages the seat. It's usually a worn washer or cartridge and a quick fix — far cheaper than the water it wastes.
I'm a landlord in Stepps & Robroyston — can you do a CP12?
Yes. We issue landlord gas safety certificates (CP12) across Stepps & Robroyston and the rest of Glasgow City, with the paperwork provided on the day. Many Stepps & Robroyston landlords combine it with a full service in the same visit, which works out cheaper than booking twice. We can also set up renewal reminders.
Why is my shower pressure so weak?
Common causes are a blocked shower head, a partially closed isolation valve, low mains pressure, or a failing shower pump if you have one. Diagnosis is quick and the fix is often inexpensive.
Do you work evenings and weekends in Stepps & Robroyston?
Yes. Heating faults don't keep office hours, so we take emergency calls around the clock for Stepps & Robroyston. Non-urgent work like servicing can be booked for whatever slot suits you, including evenings.
Can you fix a running toilet?
Yes, and it's worth doing promptly — a continuously running toilet can waste hundreds of litres a day. It's normally a worn flush valve or float, and usually repairable without replacing the whole cistern.
My Stepps & Robroyston property is a flat — can you still help?
Absolutely. A good share of G33 housing is flatted, and we work in them regularly. If it's a tenement or a block with shared access, just let us know about entry arrangements when you book so the engineer isn't stuck at the close door.
Do you fit electric showers?
We handle the plumbing side. The electrical connection must be done by a qualified electrician, and we'll coordinate rather than cut corners on it. If your existing shower is being replaced like-for-like it's often simpler.
Is it worth repairing my old boiler or should I replace it?
It depends on the age, the fault and the cost of parts. As a rough guide, once a boiler passes 12–15 years and the repair runs to a meaningful share of a new unit's price, replacing usually makes more financial sense. We'll give you both figures for your Stepps & Robroyston property and let you decide — we don't push replacements.
