1. Who we are
BeSafe 24-7, 66 Kinloch Rd, Newton Mearns, Glasgow, Scotland G77 6LX, is the data controller for personal information collected through this website and in the course of providing our boiler and plumbing services. Contact: info@besafe24-7.co.uk.
2. What we collect
We collect information you provide when you request a quote, book a service or contact us: your name, email address, phone number, property address and details of the work you require. Our website may also collect limited technical data via analytics cookies, where enabled.
3. How we use your data
- To respond to enquiries and provide quotations
- To schedule, deliver and invoice our services
- To issue and store gas safety certificates (CP12) where applicable
- To keep records required for our legitimate business interests and Gas Safe compliance
- With your consent, to send occasional service reminders (such as annual service due dates)
4. Legal basis
We process your data under UK GDPR on the basis of contract performance, legitimate interests, and consent (reminders, marketing, analytics cookies).
5. Sharing your data
We never sell your data. We share it only with service providers who help us operate (for example email or website hosting providers), and only as necessary.
6. Retention
Enquiry, booking and gas safety records are kept for the period required by law and industry regulation, then securely deleted.
7. Your rights
You have the right to access, correct, delete or restrict processing of your personal data. To exercise any right, email info@besafe24-7.co.uk. You may also complain to the Information Commissioner's Office (ico.org.uk).
8. Cookies
Where analytics is enabled, cookies measure how visitors use the site. You can block cookies in your browser settings without affecting core site functionality.
Last updated: September 2026.