What should I do right now if I smell gas?
Leave the property. Don't switch anything on or off, don't use your phone inside, and open doors on the way out if you can do so quickly. Call the National Gas Emergency Service on 0800 111 999 — free, 24 hours. Call us afterwards for the repair.
What's a boiler repair likely to cost in Bothwell?
We don't quote a price before seeing the fault, because guessing helps nobody. Our engineer diagnoses the problem at your Bothwell property first, then gives you a clear, itemised price to approve before any work starts. No call-out surprises and no pressure to proceed.
Who do I call first — you or the emergency line?
The emergency line, always: 0800 111 999. They attend to make the situation safe and will isolate the supply if needed. We handle the repair work once the immediate danger is dealt with.
Do you charge a call-out fee in Bothwell?
No separate call-out charge. The price we agree covers travelling to your Bothwell address and doing the work, and it's confirmed on site before anything starts. If you decide not to proceed after diagnosis, we'll tell you exactly where you stand first — no pressure.
What are the signs of a gas leak besides the smell?
A hissing near pipework or appliances, a yellow or orange flame rather than crisp blue, black sooty marks around an appliance, and unusually high gas bills. Feeling unwell, drowsy or getting headaches indoors that ease when you leave is a serious warning sign.
Which boiler brands do you repair in Bothwell?
All the major ones — Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm, Potterton, Viessmann and more, across combi, system and regular boilers. Given the large detached villas and period properties, many with system boilers and multiple bathrooms common in Bothwell, we carry parts for the models we see most often here so a first-visit fix is realistic.
What is a gas tightness test?
A pressure test of your gas installation that reveals whether gas is escaping anywhere between the meter and your appliances. It's part of a gas safety check and the standard first step when a leak is suspected.
Are your engineers Gas Safe registered?
Yes — every gas and boiler job we carry out in Bothwell is done by a Gas Safe registered engineer under registration 930395. You're welcome to check the register yourself, and our engineer will show ID when they arrive.
Do I need a carbon monoxide alarm?
Strongly recommended, and required in rented properties in Scotland where there's a fuel-burning appliance. Carbon monoxide has no smell and the symptoms mimic flu, so an alarm is the only reliable warning.
I'm a landlord in Bothwell — can you do a CP12?
Yes. We issue landlord gas safety certificates (CP12) across Bothwell and the rest of South Lanarkshire, with the paperwork provided on the day. Many Bothwell landlords combine it with a full service in the same visit, which works out cheaper than booking twice. We can also set up renewal reminders.
