Can you fit a new kitchen or bathroom suite?
Yes — we handle the plumbing side: sinks, basins, taps, showers, toilets, waste pipes and connections. We work alongside your fitter or tiler, or on our own if the rest is already done.
Do you guarantee your work in Shawlands & Pollokshields?
Every repair, service and installation we carry out in Shawlands & Pollokshields carries a 12-month workmanship guarantee. If something we've worked on fails within that period we come back and put it right — and since Shawlands & Pollokshields is on our regular route, returning is straightforward. Manufacturer warranties on new parts and boilers run alongside ours.
My tap drips constantly — is that worth fixing?
Yes. A dripping tap wastes a surprising amount of water over a year and the constant flow gradually damages the seat. It's usually a worn washer or cartridge and a quick fix — far cheaper than the water it wastes.
How often should a boiler be serviced?
Once a year is the standard recommendation, and most manufacturers require it to keep the warranty valid. For Shawlands & Pollokshields landlords the annual gas safety check is a legal requirement regardless. Booking in late summer usually gets you a better choice of slots than waiting for the first cold snap.
Why is my shower pressure so weak?
Common causes are a blocked shower head, a partially closed isolation valve, low mains pressure, or a failing shower pump if you have one. Diagnosis is quick and the fix is often inexpensive.
What should I do if I smell gas at my Shawlands & Pollokshields property?
Treat it as an emergency. Leave the property, don't touch light switches or anything that could spark, and call the National Gas Emergency Service on 0800 111 999 straight away — before calling us. They attend free, around the clock, and will isolate the supply if needed. Once it's safe, we'll come out to repair the pipework or appliance, and about 12 minutes away.
Can you fix a running toilet?
Yes, and it's worth doing promptly — a continuously running toilet can waste hundreds of litres a day. It's normally a worn flush valve or float, and usually repairable without replacing the whole cistern.
Do I need to be home for the engineer?
Someone over 18 needs to provide access and be there while gas work is carried out at your Shawlands & Pollokshields property. If you're arranging it for a tenant or an elderly relative, that's fine — just give us their contact details when you book so we can coordinate directly.
Do you fit electric showers?
We handle the plumbing side. The electrical connection must be done by a qualified electrician, and we'll coordinate rather than cut corners on it. If your existing shower is being replaced like-for-like it's often simpler.
Why is my boiler losing pressure?
Most often a small leak somewhere in the system, a worn pressure relief valve, or a failing expansion vessel. Topping up occasionally is normal; needing to do it every few days is not. Given the age of the heating in many Shawlands & Pollokshields properties, a pressure test is usually the quickest way to find the cause.
