How do I know if I have a hidden water leak?
Watch for an unexplained rise in your water bill, damp patches or staining on walls and ceilings, a musty smell, or the sound of running water when everything is off. If your stopcock is closed and the meter still moves, there's a leak.
Do you guarantee your work in Lenzie?
Every repair, service and installation we carry out in Lenzie carries a 12-month workmanship guarantee. If something we've worked on fails within that period we come back and put it right — and since Lenzie is on our regular route, returning is straightforward. Manufacturer warranties on new parts and boilers run alongside ours.
Why is my water pressure low throughout the house?
Could be a partially closed stopcock, corroded old pipework narrowing the bore, a pressure-reducing valve, or a supply issue affecting your street. We test to identify which before recommending anything.
How often should a boiler be serviced?
Once a year is the standard recommendation, and most manufacturers require it to keep the warranty valid. For Lenzie landlords the annual gas safety check is a legal requirement regardless. Booking in late summer usually gets you a better choice of slots than waiting for the first cold snap.
Should old lead or steel pipes be replaced?
Lead supply pipework should be replaced — it's a genuine health concern and worth prioritising. Corroded galvanised steel restricts flow and discolours water. Both are common in older Glasgow tenements and period properties.
What should I do if I smell gas at my Lenzie property?
Treat it as an emergency. Leave the property, don't touch light switches or anything that could spark, and call the National Gas Emergency Service on 0800 111 999 straight away — before calling us. They attend free, around the clock, and will isolate the supply if needed. Once it's safe, we'll come out to repair the pipework or appliance, and about 30 minutes away.
What is a water filter or inhibitor for?
An inhibitor protects the heating system from corrosion and limescale. A mains filter addresses water quality at the tap. Different purposes — we'll advise which is relevant to your situation rather than selling both by default.
Do I need to be home for the engineer?
Someone over 18 needs to provide access and be there while gas work is carried out at your Lenzie property. If you're arranging it for a tenant or an elderly relative, that's fine — just give us their contact details when you book so we can coordinate directly.
Can you run new pipework for an extension?
Yes — hot and cold supply runs, waste, and heating pipework for extensions, loft conversions and garage conversions. Easiest before plastering, so bring us in during the build rather than afterwards.
Why is my boiler losing pressure?
Most often a small leak somewhere in the system, a worn pressure relief valve, or a failing expansion vessel. Topping up occasionally is normal; needing to do it every few days is not. Given the age of the heating in many Lenzie properties, a pressure test is usually the quickest way to find the cause.
