What should I do right now if I smell gas?
Leave the property. Don't switch anything on or off, don't use your phone inside, and open doors on the way out if you can do so quickly. Call the National Gas Emergency Service on 0800 111 999 — free, 24 hours. Call us afterwards for the repair.
My radiators are cold at the top — what's wrong?
That's usually trapped air, and bleeding the radiator often fixes it. If it keeps coming back, or radiators are cold at the bottom instead, that points to sludge or a balancing problem rather than air. Plenty of the tenement flats and converted properties, a high share rented in Partick have systems old enough for build-up to be the culprit.
Who do I call first — you or the emergency line?
The emergency line, always: 0800 111 999. They attend to make the situation safe and will isolate the supply if needed. We handle the repair work once the immediate danger is dealt with.
Can you help with plumbing as well as boilers in Partick?
Yes — we're not boiler-only. We handle kitchen and bathroom plumbing, taps, showers, toilets, hot and cold pipework, leaks and drainage across Partick. It often means one visit sorts several jobs instead of booking separate trades.
What are the signs of a gas leak besides the smell?
A hissing near pipework or appliances, a yellow or orange flame rather than crisp blue, black sooty marks around an appliance, and unusually high gas bills. Feeling unwell, drowsy or getting headaches indoors that ease when you leave is a serious warning sign.
What areas near Partick do you also cover?
We regularly work in Hyndland, Whiteinch and Kelvinhaugh as well as Partick itself. Our coverage runs across Greater Glasgow and into Glasgow City, so if you're nearby but not listed on our site, it's worth a quick call to 0141 374 0545.
What is a gas tightness test?
A pressure test of your gas installation that reveals whether gas is escaping anywhere between the meter and your appliances. It's part of a gas safety check and the standard first step when a leak is suspected.
Do you guarantee your work in Partick?
Every repair, service and installation we carry out in Partick carries a 12-month workmanship guarantee. If something we've worked on fails within that period we come back and put it right — and since Partick is on our regular route, returning is straightforward. Manufacturer warranties on new parts and boilers run alongside ours.
Do I need a carbon monoxide alarm?
Strongly recommended, and required in rented properties in Scotland where there's a fuel-burning appliance. Carbon monoxide has no smell and the symptoms mimic flu, so an alarm is the only reliable warning.
How often should a boiler be serviced?
Once a year is the standard recommendation, and most manufacturers require it to keep the warranty valid. For Partick landlords the annual gas safety check is a legal requirement regardless. Booking in late summer usually gets you a better choice of slots than waiting for the first cold snap.
