What should I do right now if I smell gas?
Leave the property. Don't switch anything on or off, don't use your phone inside, and open doors on the way out if you can do so quickly. Call the National Gas Emergency Service on 0800 111 999 — free, 24 hours. Call us afterwards for the repair.
My Mount Florida & Battlefield property is a flat — can you still help?
Absolutely. A good share of G42 housing is flatted, and we work in them regularly. If it's a tenement or a block with shared access, just let us know about entry arrangements when you book so the engineer isn't stuck at the close door.
Who do I call first — you or the emergency line?
The emergency line, always: 0800 111 999. They attend to make the situation safe and will isolate the supply if needed. We handle the repair work once the immediate danger is dealt with.
Is it worth repairing my old boiler or should I replace it?
It depends on the age, the fault and the cost of parts. As a rough guide, once a boiler passes 12–15 years and the repair runs to a meaningful share of a new unit's price, replacing usually makes more financial sense. We'll give you both figures for your Mount Florida & Battlefield property and let you decide — we don't push replacements.
What are the signs of a gas leak besides the smell?
A hissing near pipework or appliances, a yellow or orange flame rather than crisp blue, black sooty marks around an appliance, and unusually high gas bills. Feeling unwell, drowsy or getting headaches indoors that ease when you leave is a serious warning sign.
Do you install new boilers in Mount Florida & Battlefield?
Yes. We supply and fit A-rated combi and system boilers throughout Mount Florida & Battlefield, including removing and disposing of the old unit, commissioning, balancing the system and registering the manufacturer warranty. Sizing advice is honest — we fit what your home needs, not the biggest unit we could sell.
What is a gas tightness test?
A pressure test of your gas installation that reveals whether gas is escaping anywhere between the meter and your appliances. It's part of a gas safety check and the standard first step when a leak is suspected.
My radiators are cold at the top — what's wrong?
That's usually trapped air, and bleeding the radiator often fixes it. If it keeps coming back, or radiators are cold at the bottom instead, that points to sludge or a balancing problem rather than air. Plenty of the Southside tenements and family terraces, plenty with original pipework in Mount Florida & Battlefield have systems old enough for build-up to be the culprit.
Do I need a carbon monoxide alarm?
Strongly recommended, and required in rented properties in Scotland where there's a fuel-burning appliance. Carbon monoxide has no smell and the symptoms mimic flu, so an alarm is the only reliable warning.
Can you help with plumbing as well as boilers in Mount Florida & Battlefield?
Yes — we're not boiler-only. We handle kitchen and bathroom plumbing, taps, showers, toilets, hot and cold pipework, leaks and drainage across Mount Florida & Battlefield. It often means one visit sorts several jobs instead of booking separate trades.
