What should I do right now if I smell gas?
Leave the property. Don't switch anything on or off, don't use your phone inside, and open doors on the way out if you can do so quickly. Call the National Gas Emergency Service on 0800 111 999 — free, 24 hours. Call us afterwards for the repair.
How far in advance should I book a service in Maryhill?
For routine servicing in Maryhill, a week or two ahead is usually comfortable — though late summer and early autumn get busy as everyone prepares for winter. Emergencies are different: call 0141 374 0545 and we'll fit you in the same day where we can, especially as about 25 minutes away.
Who do I call first — you or the emergency line?
The emergency line, always: 0800 111 999. They attend to make the situation safe and will isolate the supply if needed. We handle the repair work once the immediate danger is dealt with.
What if the fault comes back after you've fixed it?
Call us. It's covered by the 12-month workmanship guarantee, and we'd rather return to your Maryhill property and get it right than have you call someone else. If a second, unrelated fault has developed we'll explain the difference clearly instead of blurring the two.
What are the signs of a gas leak besides the smell?
A hissing near pipework or appliances, a yellow or orange flame rather than crisp blue, black sooty marks around an appliance, and unusually high gas bills. Feeling unwell, drowsy or getting headaches indoors that ease when you leave is a serious warning sign.
Do you cover Maryhill?
Yes. Maryhill (G20) is inside our standard coverage area and about 25 minutes away. We also cover Kelvinside, Summerston and Possilpark, so if you're on the boundary we can almost certainly still help. Call 0141 374 0545 and we'll confirm on the spot.
What is a gas tightness test?
A pressure test of your gas installation that reveals whether gas is escaping anywhere between the meter and your appliances. It's part of a gas safety check and the standard first step when a leak is suspected.
How quickly can you get to Maryhill if I have no heating?
For a no-heat or no-hot-water call in Maryhill we aim for same-day attendance wherever possible, and about 25 minutes away. We'll offer you two slots — today after 4pm, or tomorrow morning or afternoon — so you're not waiting in all day.
Do I need a carbon monoxide alarm?
Strongly recommended, and required in rented properties in Scotland where there's a fuel-burning appliance. Carbon monoxide has no smell and the symptoms mimic flu, so an alarm is the only reliable warning.
What's a boiler repair likely to cost in Maryhill?
We don't quote a price before seeing the fault, because guessing helps nobody. Our engineer diagnoses the problem at your Maryhill property first, then gives you a clear, itemised price to approve before any work starts. No call-out surprises and no pressure to proceed.
