What should I do right now if I smell gas?
Leave the property. Don't switch anything on or off, don't use your phone inside, and open doors on the way out if you can do so quickly. Call the National Gas Emergency Service on 0800 111 999 — free, 24 hours. Call us afterwards for the repair.
Do you charge a call-out fee in Dennistoun?
No separate call-out charge. The price we agree covers travelling to your Dennistoun address and doing the work, and it's confirmed on site before anything starts. If you decide not to proceed after diagnosis, we'll tell you exactly where you stand first — no pressure.
Who do I call first — you or the emergency line?
The emergency line, always: 0800 111 999. They attend to make the situation safe and will isolate the supply if needed. We handle the repair work once the immediate danger is dealt with.
Which boiler brands do you repair in Dennistoun?
All the major ones — Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm, Potterton, Viessmann and more, across combi, system and regular boilers. Given the red and blonde sandstone tenements, a large share let to tenants common in Dennistoun, we carry parts for the models we see most often here so a first-visit fix is realistic.
What are the signs of a gas leak besides the smell?
A hissing near pipework or appliances, a yellow or orange flame rather than crisp blue, black sooty marks around an appliance, and unusually high gas bills. Feeling unwell, drowsy or getting headaches indoors that ease when you leave is a serious warning sign.
Are your engineers Gas Safe registered?
Yes — every gas and boiler job we carry out in Dennistoun is done by a Gas Safe registered engineer under registration 930395. You're welcome to check the register yourself, and our engineer will show ID when they arrive.
What is a gas tightness test?
A pressure test of your gas installation that reveals whether gas is escaping anywhere between the meter and your appliances. It's part of a gas safety check and the standard first step when a leak is suspected.
I'm a landlord in Dennistoun — can you do a CP12?
Yes. We issue landlord gas safety certificates (CP12) across Dennistoun and the rest of Glasgow City, with the paperwork provided on the day. Many Dennistoun landlords combine it with a full service in the same visit, which works out cheaper than booking twice. We can also set up renewal reminders.
Do I need a carbon monoxide alarm?
Strongly recommended, and required in rented properties in Scotland where there's a fuel-burning appliance. Carbon monoxide has no smell and the symptoms mimic flu, so an alarm is the only reliable warning.
Do you work evenings and weekends in Dennistoun?
Yes. Heating faults don't keep office hours, so we take emergency calls around the clock for Dennistoun. Non-urgent work like servicing can be booked for whatever slot suits you, including evenings.
