What should I do right now if I smell gas?
Leave the property. Don't switch anything on or off, don't use your phone inside, and open doors on the way out if you can do so quickly. Call the National Gas Emergency Service on 0800 111 999 — free, 24 hours. Call us afterwards for the repair.
Can you help with plumbing as well as boilers in Cumbernauld?
Yes — we're not boiler-only. We handle kitchen and bathroom plumbing, taps, showers, toilets, hot and cold pipework, leaks and drainage across Cumbernauld. It often means one visit sorts several jobs instead of booking separate trades.
Who do I call first — you or the emergency line?
The emergency line, always: 0800 111 999. They attend to make the situation safe and will isolate the supply if needed. We handle the repair work once the immediate danger is dealt with.
What areas near Cumbernauld do you also cover?
We regularly work in Kilsyth, Stepps and Kirkintilloch as well as Cumbernauld itself. Our coverage runs across Greater Glasgow and into North Lanarkshire, so if you're nearby but not listed on our site, it's worth a quick call to 0141 374 0545.
What are the signs of a gas leak besides the smell?
A hissing near pipework or appliances, a yellow or orange flame rather than crisp blue, black sooty marks around an appliance, and unusually high gas bills. Feeling unwell, drowsy or getting headaches indoors that ease when you leave is a serious warning sign.
Do you guarantee your work in Cumbernauld?
Every repair, service and installation we carry out in Cumbernauld carries a 12-month workmanship guarantee. If something we've worked on fails within that period we come back and put it right — and since Cumbernauld is on our regular route, returning is straightforward. Manufacturer warranties on new parts and boilers run alongside ours.
What is a gas tightness test?
A pressure test of your gas installation that reveals whether gas is escaping anywhere between the meter and your appliances. It's part of a gas safety check and the standard first step when a leak is suspected.
How often should a boiler be serviced?
Once a year is the standard recommendation, and most manufacturers require it to keep the warranty valid. For Cumbernauld landlords the annual gas safety check is a legal requirement regardless. Booking in late summer usually gets you a better choice of slots than waiting for the first cold snap.
Do I need a carbon monoxide alarm?
Strongly recommended, and required in rented properties in Scotland where there's a fuel-burning appliance. Carbon monoxide has no smell and the symptoms mimic flu, so an alarm is the only reliable warning.
What should I do if I smell gas at my Cumbernauld property?
Treat it as an emergency. Leave the property, don't touch light switches or anything that could spark, and call the National Gas Emergency Service on 0800 111 999 straight away — before calling us. They attend free, around the clock, and will isolate the supply if needed. Once it's safe, we'll come out to repair the pipework or appliance, and about 35 minutes away.
