What's actually included in a boiler service?
Combustion analysis, flue integrity check, gas tightness test, inspection of seals and pipework, a check of controls and thermostats, and a pressure and expansion vessel check. You get documentation on completion recording what was tested.
Why is my boiler losing pressure?
Most often a small leak somewhere in the system, a worn pressure relief valve, or a failing expansion vessel. Topping up occasionally is normal; needing to do it every few days is not. Given the age of the heating in many Govan & Ibrox properties, a pressure test is usually the quickest way to find the cause.
Is a service the same as a CP12?
No, and it's worth understanding the difference. A CP12 confirms gas appliances are safe to use, which is the legal requirement for landlords. A full service goes further, covering efficiency and wear items. Many landlords book both together in one visit.
Can you fit radiators or move one in Govan & Ibrox?
Yes — new radiator installs, replacements and relocations, sized properly for the room rather than guessed. We'll balance the system afterwards so every room in your Govan & Ibrox home heats evenly instead of one being roasting and another cold.
How long does a service take?
Usually 45 minutes to an hour for a single boiler, assuming reasonable access and no faults found. A CP12 covering several appliances takes a bit longer.
Do you take card payment in Govan & Ibrox?
Yes — card or bank transfer, paid on completion unless we've agreed otherwise in writing beforehand. You'll have the itemised price before any work starts, so there are no surprises when it comes to settling up in Govan & Ibrox.
Will servicing void or protect my warranty?
Protect it. Most manufacturers require documented annual servicing as a warranty condition — skip a year and a future claim can be refused even if the fault is unrelated. Keep the paperwork we give you.
Can you service a boiler in a rented flat in Govan & Ibrox?
Yes, and it's very common in Govan & Ibrox. We can liaise directly with your tenant to arrange access — just give us their contact details when booking. You get the certificate and the invoice; they get a straightforward appointment without you having to relay messages. Handy if you live away from Glasgow City.
When is the best time of year to book?
Late summer or early autumn. Everyone books in the first cold week of the year, so slots get tight exactly when you most want one. Servicing before the heating season starts also means any fault found is fixed before you depend on it.
How do I know your engineer is genuine?
Ask for the Gas Safe ID card — ours shows registration 930395 and the specific gas work each engineer is qualified for. You can verify it on the Gas Safe Register website in under a minute. We'd encourage that check with any engineer entering your Govan & Ibrox home, not just us.
