Question 1

How long does a new boiler installation take?

Accepted Answer

A like-for-like swap in the same position is typically a day. Converting between boiler types — a regular system to a combi, say — takes longer because the tank and cylinder come out and pipework changes.

Question 2

Do you guarantee your work in Hamilton?

Accepted Answer

Every repair, service and installation we carry out in Hamilton carries a 12-month workmanship guarantee. If something we've worked on fails within that period we come back and put it right — and since Hamilton is on our regular route, returning is straightforward. Manufacturer warranties on new parts and boilers run alongside ours.

Question 3

What size boiler do I need?

Accepted Answer

It depends on your property size, number of radiators and how many bathrooms draw hot water at once — not on fitting the biggest available. An oversized boiler cycles inefficiently and costs more to run. We size it properly and explain the reasoning.

Question 4

How often should a boiler be serviced?

Accepted Answer

Once a year is the standard recommendation, and most manufacturers require it to keep the warranty valid. For Hamilton landlords the annual gas safety check is a legal requirement regardless. Booking in late summer usually gets you a better choice of slots than waiting for the first cold snap.

Question 5

Combi, system or regular — which is right for my home?

Accepted Answer

Combi suits most flats and smaller homes with decent mains pressure. System boilers with a cylinder handle larger homes and multiple bathrooms better. Regular boilers are usually kept when replacing like-for-like where a loft tank already exists.

Question 6

What should I do if I smell gas at my Hamilton property?

Accepted Answer

Treat it as an emergency. Leave the property, don't touch light switches or anything that could spark, and call the National Gas Emergency Service on 0800 111 999 straight away — before calling us. They attend free, around the clock, and will isolate the supply if needed. Once it's safe, we'll come out to repair the pipework or appliance, and about 25 minutes from us.

Question 7

Do you remove and dispose of the old boiler?

Accepted Answer

Yes, that's included. We take the old unit away and dispose of it properly — you're not left with it in the garage.

Question 8

Do I need to be home for the engineer?

Accepted Answer

Someone over 18 needs to provide access and be there while gas work is carried out at your Hamilton property. If you're arranging it for a tenant or an elderly relative, that's fine — just give us their contact details when you book so we can coordinate directly.

Question 9

Is a system flush included?

Accepted Answer

We assess whether the system needs one and tell you honestly. Fitting a new boiler onto an old, dirty system is a false economy — debris circulates into the new unit. Be cautious of any quote that's cheaper because it quietly omits this.

Question 10

Why is my boiler losing pressure?

Accepted Answer

Most often a small leak somewhere in the system, a worn pressure relief valve, or a failing expansion vessel. Topping up occasionally is normal; needing to do it every few days is not. Given the age of the heating in many Hamilton properties, a pressure test is usually the quickest way to find the cause.

New Boiler / Installation in Hamilton

New Boiler / Installation in Hamilton, South Lanarkshire, Scotland

Why Hamilton chooses BeSafe 24-7

Other services in Hamilton

Boiler Repair in Hamilton

Boiler Service & CP12 in Hamilton

Radiators & Balancing in Hamilton

Gas Leaks & Pipework in Hamilton

Kitchen & Bathroom Plumbing in Hamilton

Hot & Cold Water Pipes in Hamilton

Drainage in Hamilton

New Boiler / Installation in Hamilton — FAQs

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